Hazel – August 2015
I am writing to thank you for the treatment you were able to provide post-surgery for my hand and wrist before my move to Devon. The NHS had indicated that an NHS physiotherapy referral letter would be sent to me within ten days following my operation but I heard nothing for six weeks so I then got in contact with you for some private physiotherapy.
Although we were unable to fit in as many sessions as were ideally required due to my move, the improvements were immediately noticeable, and I wish that I had been able to ask you to start sooner following the surgery, and to be still receiving treatment from you.
Your willingness to come to us when convenient during a very busy time for us was crucial, and your friendly and professional approach was spot on.
I will be looking for a local physiotherapist shortly, and will be asking he or she to contact you for details of the successful treatment you implemented.
My warmest thanks once again, and best wishes for the future.
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